Frequently Asked Questions
Everything you need to know about your favorite shades.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days for delivery within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, unworn condition with original packaging. Exchanges are free, while returns for refund may incur a small restocking fee.
Do Knockaround sunglasses offer UV protection?
Yes, all our sunglasses provide UV400 protection, which blocks 99% to 100% of UVA and UVB light to keep your eyes safe.
Can I track my package once it has been sent?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.